Who is Ondoxa ?
Ondoxa is a company that helps individuals, influencers, and small businesses reach the full potential of their Instagram and TikTok accounts through the website OwnFollow.co. We offer our clients the opportunity to acquire followers in a lasting and regular manner.
Why am I billed?
Here's how we work: on the home page of our website, you can choose to benefit from the "VIP Club" trial offer. In this case, you benefit from discounts ranging from -50% to -77% on all rates.
At the end of the 24-hour trial period of the "Club VIP" offer, subject to cancellation within this period, a subscription is automatically taken out on a monthly basis for a monthly amount of €39.90.
Subject to cancellation, this subscription is automatically renewed from month to month, and the card used is automatically debited. This subscription allows you to obtain discounts ranging from -50% to -77% on all the products we offer.
This subscription can be canceled at any time by clicking on the "Unsubscribe" button (at the bottom of the page) and following the instructions that will appear on the screen.
Does that mean anything to you?
If the description above does not mean anything to you, it is possible that your business partner or spouse has purchased one of our products. We have found that most confusion comes from company personnel, partners, and even the family of the cardholder making the transaction.
Can I get a refund?
Customer satisfaction is our priority. Therefore, we invite you to contact our customer service to find a solution adapted to your situation.
Depending on the context, we can, together, take reimbursement measures.
Where can I contact you if I have more questions?
You can submit a request to our customer service, and we will get back to you within 24 hours. To do this, you can write to us directly via the chat on this page or send us an email at [email protected]